Select Page

Alameda County authorities confirmed the arrest of a female Amazon delivery driver who allegedly assaulted a 67-year-old woman viciously in Castro Valley.

Doug Smith, the owner of the apartment complex, told KTVU-TV that the victim received an alert that her package was delivered. When she went to the lobby to retrieve it, it was not there. The Amazon driver, Itzel Ramirez, 21, was standing nearby. The woman asked Ramirez where the package was and she replied that the package would be arriving soon.

According to Smith, the victim waited for 15 minutes in the lobby before she came back outside and asked Ramirez once again about her delivery status.

‘I believe the Amazon driver said something about “your white privilege,” and my tenant said, “You don’t need to be a b***h about it,” turned around and walked away,’ Smith told KTVU-TV.

After being called a bi—ch, Ramirez punched the woman several times in the head and upper body. She claims she was active in self-defense.

Surveillance footage positioned both outside and inside of the building shows Ramirez pushed the woman up against the front entrance and punched her. In the video, the woman is seen covering her head to defend herself. The victim is believed to have suffered a broken nose and other visible injuries.

Ramirez was seen wearing her Amazon vest as she posed for her mugshot.

“It was frightening to see an Amazon driver do that, somebody who we allow onto the property to provide us a service,” Doug Smith said.

Smith says the victim is too shaken up to talk to the media about what happened.

According to the sheriff’s office summary of the event, Ramirez admitted to hitting the victim but claimed it was in self-defense.

Amazon responded to the incident saying: “This does not reflect the high standards we have for drivers who deliver our packages. We take these matters seriously and this individual is no longer delivering Amazon packages.”

Ramirez is being held on $100,000 bail booked on two counts of elder abuse and battery involving serious bodily injury and is set to be arraigned on Monday.