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A Utah man and his fiancée say a U.S. Marshal booted them on Saturday from a Houston flight en route to their Costa Rica wedding after they changed seats without permission

Michael Hohl and Amber Maxwell boarded flight no. 1737 along with friends to find a napping man on their assigned seats, 24B and 24C. They relocated to empty seats three rows up, 21B and 21C. The flight was half-full. Michael Hohl claimed that a flight attendant told them to return to their assigned seats which the couple did. U.S. Marshal who boarded the plan told them to leave. The soon-to-be bride and groom agreed to deplane without incident, according to the report.

“They said that we were being disorderly and a hazard to the rest of the flight, to the safety of the other customers,” Michael Hohl said.

United offered a slightly different account in a statement obtained Saturday by KHOU-TV — adding the company was “disappointed anytime a customer has an experience that doesn’t measure up to their expectations.”

“These passengers repeatedly attempted to sit in upgraded seating which they did not purchase and they would not follow crew instructions to return to their assigned seats,” the airline said. “We’ve been in touch with them and have rebooked them on flights tomorrow.”